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IT Support

2nd Line Support

Job Information

Location

United Kingdom

Career Level

Mid

Employee Type

Full Time (Permanent)

Job Type

2nd Line Support

Experience

5 Years

Salary

£30K - £35K Base

Availability

4 Weeks Notice

Candidate Highlights

Candidate Overview

With 5 years of hands-on technical experience, they bring a wealth of experience and expertise in troubleshooting, resolving technical issues and optimising IT infrastructure across a variety of platforms and environments.

They are a seasoned IT Support Engineer with hands-on experience in both an in-house IT setting and have worked for an MSP. With a strong foundation in software, hardware, cloud technologies, security protocols, scripting languages, and networking principles, they possess the skills and knowledge necessary to deliver high-quality technical support to clients and end-users.

The candidate has amassed valuable experience working in both in-house IT departments and MSPs, catering to the varied needs of clients across various industries. Their exposure to different organisational structures and client requirements has equipped them with the to ability to engage with people of different seniority and technical knowledge.

With a proven track record of delivering support services and a deep understanding of IT infrastructure and technologies, our candidate will add value to any organisation seeking a skilled IT Support Engineer. Whether it’s resolving technical issues, optimising systems or implementing security measures, they have the expertise and dedication to support both internal and external users.

This candidate offers a unique blend of technical proficiency, industry experience and a client-focused approach, making them an ideal choice for roles in IT support across different sectors. With a commitment to excellence and a passion for solving complex technical challenges, they are ready to make a significant impact in any IT environment.

Key Experience:

Additional Information

Career Level

Mid

Years of Experience

5 Years

Job Type

Full Time (Permanent)

Educational Background

Degree

Job Type

2nd Line Support

Qualification

Various Certifications inc Microsoft, Cisco, ITIL, CompTIA and More

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